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FAQ

Questions buyers ask.

Short answers about who we are, what we make and how to get a quote. Anything else, just ask.

What does Ay Locks make?

Padlocks, master key systems and drawer locks under our own name, and metal parts to customer drawings: CNC turning, Swiss-type turning, index lathe production, hot and cold forging and electrostatic powder coating. Behind both is decades of manufacturing experience in our Istanbul factory.

When was the company founded?

Its roots go back to Yusuf Kıray's apprenticeship in Istanbul's historic hardware and locksmith market in 1955; the company was founded in 1964. It was among the first to use pin tumbler lock technology and, over the years, also specialised in contract manufacturing and CNC production.

Which sectors do you serve?

Utilities, logistics and facility management for master key systems; automotive, machinery, furniture hardware, electrical and general industry for contract parts; and commercial and personal users for padlocks.

What is the minimum order?

Orders start from 10 pieces, for both locks and contract parts.

How long is the lead time?

Usually 10–30 days, depending on the part and the quantity. We confirm the exact date with your quote.

Do you make private label (OEM) products?

Yes, on request. Alongside our own brand we make locks and lock mechanisms for other brands.

Do you do series production and custom manufacturing?

Yes. We run both high-volume series production and project-specific parts, working flexibly around what the customer needs.

How do you ensure quality?

All production follows international quality standards. Dimensional accuracy, material quality and surface durability are checked carefully, and every product is tested against durability and security criteria.

Can I reorder keys later?

Yes. We keep your key chart on file and stamp every key with its number, so you can reorder any key by number.

How can I get a quote?

Send your drawing or lock list with the contact form, or reach us by phone, WhatsApp or email. We reply with a fast, competitive quote for your project.